Welcome to Hale Place
Hale Place near Tonbridge is the first care provider in Kent to be rated ‘Outstanding‘ by the Care Quality Commission (CQC) and the first provider in England to have two registered homes rated ‘Outstanding‘.
OUR SERVICES
We know that dementia is a real challenge which will not go away, and support for people with dementia requires our professional support which helps to prevent excessive stress. We have over 30 years of experience caring effectively for people with dementia and can provide you with the very best specialised care, giving you peace of mind that your loved one is being cared for by experienced, trained and qualified carers. Our staff are dedicated to helping each person maintain an active and independent life, by focussing on current abilities, interests and needs. They are experienced in the special challenges related to dementia, including behavioural and communication difficulties.
CQC rate our care ‘Outstanding’ and we have won national care awards for ‘Quality of Care’ and ‘Person-Centred Care’.There is an increasing need, within our community, for our dementia specific services and support. We have been providing a number of specialist residential and community support programmes to people with dementia since 1988. We strive to provide care, designed to assist older people manage their condition more positively, to enhance their lives following the principles of person-centred care and seeking to recognise and maintain, as far as is possible, an individual’s unique qualities, abilities, interests, preferences and needs.
Many people living alone with dementia become isolated, depressed and frightened often neglecting daily living tasks and personal appearance. Some people can become a danger to themselves, we have all read the stories of the person falling asleep next to the fire, wandering late at night or leaving on the gas cooker. We believe, people want to carry on living their life to the fullest extent, to have new opportunities and make new friends. We can achieve this, and more, through supporting people to move to a homely environment within the local community, living with just a couple of other people with similar conditions, and receiving professional support.
We provide a welcoming, comfortable and safe environments for people with Alzheimer’s or other diagnosed dementia. Our day care, is part of a range of services we provide to support those who stay at home but welcome a chance to meet others and enjoy varied daily activities. We create opportunities for people to enjoy social and leisure time with other individuals or, if they prefer, have individual attention and support to enjoy their day as they wish. Someone receiving day care is provided with hot and cold refreshments and snacks throughout the day, as well as breakfast, lunch and tea, as required,
Care in your own home, often referred to as home care, domiciliary care or home help, covers different services available to you, in your home, and is provided so you can remain in your own home and live more independently. You may need help for a short time until you can manage by yourself, or sometimes you may need support on a more permanent basis. Our comprehensive and carefully customised flexible packages of home care services aim to support you to safely stay in your own home for as long as possible. Whether it is dementia, age, physical disability or illness that necessitates assistance, trust our fully qualified, trained and experienced staff to provide you, or your loved ones, with the very best personal help and support possible.
Testimonials
Just to let you know, Andrea Sutcliffe, Chief Inspector of Adult Social Care, is being interviewed this afternoon for the BBC’s ‘Holding Back The Years’ TV series, which Hale Place is being featured in, and has been in contact for an update on the service as she is aware that you are being visited by the BBC. I told her I would be very happy for a loved one to be cared for at Hale Place and that “…it was a really lovely home, with strong leadership and very caring staff. People living with dementia had a very nurturing and positive experience.” Andrea has also been given a copy of the draft report.
Thanks
Care Quality Commission South Region
CQC Inspector
